Manual check-in and check-out

What this article covers

Use this article only when your school allows manual check-in for the situation.

Before you start

• Your account has permission to create manual check events.
• The visitor has been verified using school policy.
• You know the reason QR scanning is not possible.

Steps

1. Open Manual check.
2. Select the branch and check occasion.
3. Search for the student.
4. Select the correct check direction or occasion.
5. Enter or confirm the reason for manual handling if requested.
6. Save the manual event.
7. Record the situation in the exception log if required.

Expected result

The manual event is recorded and can be reviewed later by administrators.

Troubleshooting

• If Manual check is missing, you are not authorized to use it.
• If the student cannot be found, contact an administrator before releasing the student.