Understanding check-in and check-out records

What this article covers

Use this article when checking what happened during arrival or dismissal.

Before you start

• You have report or check event access.
• You know the student, class, branch, or date you need to review.

Steps

1. Go to School Checks → Check events to view individual scans.
2. Filter by date, branch, student, or status if available.
3. Open the event to review the student, visitor, occasion, and status.
4. Go to Confirmations to review parent approvals or declines for pickup.
5. Use Reports → Class register to review the class for a single day.
6. Use Reports → Branch to review campus-level totals.
7. Use Reports → Student lookup to review one student history.

Expected result

You can trace who generated a QR, who scanned it, which students were included, and whether pickup was confirmed.

Troubleshooting

• If an event is missing, verify staff selected the correct branch and occasion when scanning.
• If pickup is incomplete, check whether parent confirmation is still pending.