Creating check occasions

What this article covers

Use this article when adding a new drop-off or pickup window for a branch.

Before you start

• The branch exists.
• You know whether the occasion is drop-off or pickup.
• You know the label staff and parents should see.

Steps

1. Go to School Management → Check occasions.
2. Click Add check occasion.
3. Select the branch.
4. Enter a clear name, such as Morning drop-off or Afternoon pickup.
5. Choose the direction: Drop-off or Pickup.
6. Select a display color.
7. Turn Active on.
8. Save the occasion.
9. Ask a parent or test user to confirm the occasion appears when generating a QR code.

Expected result

Parents can generate QR codes for the occasion and staff can select the same occasion when scanning.

Troubleshooting

• If parents cannot see the occasion, confirm it is active and tied to the right branch.
• If staff scan under the wrong occasion, correct the check event according to school procedure.