# School Services Agreement **Important:** This is a template for general onboarding and commercial use. It is not legal advice. Spurr Empire Limited and each School should have it reviewed by qualified legal counsel and adapted to their own requirements and local laws before signing. This School Services Agreement (the "Agreement") is entered into between the Provider and the School identified below and governs the School's access to and use of the SpurrCampus platform. ## 1. Parties **Provider:** Spurr Empire Limited ("SpurrCampus," "Provider," "we," "us"), Kingston, Jamaica, West Indies. **School (Customer):** ________________________________ **School legal entity / registration (if any):** ________________________________ **School address:** ________________________________ **Authorized signatory (name and title):** ________________________________ The person signing for the School confirms they have authority to bind the School to this Agreement, consistent with Section 3 of the SpurrCampus Terms of Use. ## 2. Documents that make up this Agreement This Agreement consists of: - This School Services Agreement - The Order Form (Exhibit A), which sets out the plan, fees, limits, and contacts - The Data Processing Agreement (Exhibit B), where applicable - The Service Level Agreement (Exhibit C), where the School's plan includes one This Agreement also incorporates by reference the following published policies, which the School and its users agree to: - SpurrCampus Terms of Use: https://www.spurrcampus.com/terms-of-use - SpurrCampus Privacy Policy: https://www.spurrcampus.com/privacy-policy - SpurrCampus Disclaimer: https://www.spurrcampus.com/disclaimer If there is a conflict between this Agreement and the published Terms of Use, this Agreement controls for the School, to the extent of the conflict, as contemplated by Section 27 of the Terms of Use. ## 3. The services SpurrCampus is a school operations and parent engagement platform. Depending on the School's plan and configuration, it may support student registration and records, parent and guardian relationships, staff roles and permissions, check-in and check-out workflows, pickup and drop-off authorization, bulletins, announcements, notifications, and related school administration. The specific features available to the School depend on the plan, configuration, user roles, permissions, and the stage of product release. Included and optional items are set out in the Order Form (Exhibit A). ## 4. Subscription, fees, and payment The School's plan, price, currency, billing cycle, renewal terms, and usage limits are set out in the Order Form (Exhibit A) and follow the published plans at https://www.spurrcampus.com/pricing unless otherwise agreed in writing. - Fees are due according to the billing cycle in the Order Form. - Unless otherwise agreed in writing or required by law, fees are non-refundable. - Usage limits (such as students, branches, staff users, storage, email, and SMS) are stated in the Order Form. Additional usage may require an add-on or plan change. - We may suspend or restrict access to paid services if fees are unpaid, payment fails, usage limits are exceeded, or the subscription is cancelled or terminated, consistent with Sections 15 and 20 of the Terms of Use. ## 5. Implementation and onboarding The Provider and the School will agree on responsibilities for configuration, data import, and launch. Unless otherwise agreed: - The School is responsible for configuring branches, students, staff, roles, and permissions, or for providing accurate data for import. - The Provider may assist with setup, data import, onboarding, or training where included in the Order Form or purchased as an add-on. - Launch readiness follows the School Launch Checklist available in the SpurrCampus Resource Center. - Staff training is the School's responsibility, supported by SpurrCampus resources. ## 6. School responsibilities and safety acknowledgments The School acknowledges and agrees that SpurrCampus is a technology platform that supports school operations and does not replace human judgment, supervision, or safety procedures. - The School remains responsible for student supervision, identity verification, physical security, student release decisions, emergency response, and child protection practices. - Check-in, check-out, QR code, verification code, manual override, and photo features are tools that support, but do not replace, human verification and the School's policies. - SpurrCampus communications (email, SMS, WhatsApp, push, in-app) must not be relied on as the sole channel for emergency or safety-critical messages. The School must maintain separate emergency communication procedures. - The School is responsible for obtaining any required consents, notices, or lawful bases before entering or uploading personal data or photos of students, parents, guardians, staff, or authorized representatives. - Where the School uses AI-assisted features, the School is responsible for reviewing and approving AI-generated content before it is used, published, or sent. These acknowledgments align with Sections 7, 8, 11, and 12 of the Terms of Use and the SpurrCampus Disclaimer. ## 7. Data protection For personal data the School enters into or manages through SpurrCampus, the School is generally the Data Controller and SpurrCampus generally acts as Data Processor, as described in the Privacy Policy. Where the School processes personal data about students, parents, guardians, staff, or authorized representatives, the parties will enter into the Data Processing Agreement (Exhibit B). The School is responsible for providing privacy notices, obtaining consents or identifying other lawful bases, configuring access appropriately, and responding to data subject requests for data it controls. ## 8. Intellectual property and data ownership SpurrCampus, including its software, design, interfaces, workflows, branding, and documentation, is owned by Spurr Empire Limited or its licensors. This Agreement does not transfer any SpurrCampus intellectual property to the School. The School retains ownership of its school data and student data. The School grants SpurrCampus the limited rights needed to host, store, process, transmit, and display that data in order to provide, secure, support, and improve the services and to meet legal obligations, consistent with Sections 10 and 18 of the Terms of Use. ## 9. Support and availability Support channels, hours, and response targets are described in the Service Level Agreement (Exhibit C) where the School's plan includes one, or in the Order Form. Where no Service Level Agreement applies, the services are provided on an "as available" basis as described in the Terms of Use. We may modify, improve, maintain, suspend, or discontinue parts of the service as described in Section 17 of the Terms of Use. Where practical, we will give notice of material changes or planned downtime. ## 10. Term, termination, and exit **Initial term:** ________________________________ (see Order Form) **Renewal:** Unless the Order Form states otherwise, the subscription renews for successive periods equal to the initial term unless either party gives written notice of non-renewal at least ________ days before the end of the current term. Either party may terminate for material breach that is not cured within ________ days of written notice. We may suspend or terminate access on the grounds described in Section 20 of the Terms of Use. On termination or expiry: - The School may request an export of its school and student data within ________ days (default 30 days) of termination, in a commonly used format. - After the export window, SpurrCampus will delete or return processor-held personal data in accordance with the Data Processing Agreement and the Privacy Policy, except where retention is required or permitted by law, audit, or security needs. - Certain records may be retained as described in Section 20 of the Terms of Use and Section 11 of the Privacy Policy. ## 11. Liability and indemnity To the fullest extent permitted by law, and except for liability that cannot be limited under applicable law, the Provider's total liability for any claim relating to the services or this Agreement is limited to the amount paid by the School to the Provider for the relevant service during the period stated in the Order Form, consistent with Section 22 of the Terms of Use. To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages. The School agrees to indemnify the Provider as described in Section 23 of the Terms of Use, including for content and data the School submits, failure to obtain required consents, the School's policies and decisions, and disputes between the School and its parents, guardians, staff, students, or authorized representatives. ## 12. Governing law This Agreement is governed by the laws of Jamaica, without regard to conflict of law principles, consistent with Section 25 of the Terms of Use. Disputes will be handled by the courts or appropriate dispute resolution forum in Jamaica unless the parties agree otherwise in writing. ## 13. Entire agreement and changes This Agreement, together with its Exhibits and the incorporated policies, is the entire agreement between the parties for the subject matter described. Changes to this Agreement must be in writing and signed or accepted by both parties. The Provider may update the incorporated published policies as described in those policies. ## 14. Signatures **For the School (Customer)** Name: ________________________________ Title: ________________________________ Signature: ________________________________ Date: ________________________________ **For the Provider (Spurr Empire Limited)** Name: ________________________________ Title: ________________________________ Signature: ________________________________ Date: ________________________________ --- **Template note:** This sample is provided for general onboarding and commercial support. Schools and the Provider should review and adapt it to their own policies, legal requirements, and local regulations, and should obtain legal advice, before use.